Privacy Policy

Who are we?


Tuxa is a trading name of Marks Out Of Tenancy Ltd, Unit 12 Greenway Farm, Bath Road, Bristol, BS30 5RL, 09535920 (registered in England and Wales).

Please read this policy carefully, to understand how we collect, use and store your personal information.

If you have any questions regarding Tuxa’s Privacy Policy, please contact our Data Protection Officer at info@tuxa.co.uk

At Tuxa we are committed to protecting your personal information and privacy.

It is important that you read this policy carefully to understand what information we hold, how we may use it, and what your rights are.

When you register for an account on tuxa.co.uk, we receive personal information about you. This is your name, email address and telephone number.

This data is retained by Tuxa as it enables us to provide you with updates to our site. Information you input in the Leads box on property pages will be forwarded to partners who’ve signed up to receive Leads. You consent to this process by clicking the ‘Agree’ button.

Information you input in the Contact box is used to identify and respond to requests.

Your personal information is not used for any other purpose and we will never sell any of your personal information to any organisation for any reason.

 

What is personal information?


Personal information is data that can be used to help identify an individual, such as name, phone number or email address.

 

Purposes


Tuxa may use your personal information to provide you with updates to our site and for a member of our team to contact you to discuss the benefits of upgrading your Tuxa account.

 

Lawful processing


Tuxa will only collect and use your personal information when there is a lawful basis to do so. In this instance we rely on consent as you will have registered your details so that we can provide you with updates to our site.

You may unsubscribe at any stage.

 

Confidentiality and keeping your data secure


Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our utmost to try to protect your personal information we cannot guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred – therefore any personal information you give to us is done at your own risk.

All confidential information we hold is kept securely and only transmitted in protected form. Customer details are not passed to third parties and are used only in accordance with all relevant legislation.

 

Data retention


We will hold your data for a reasonable period of time after your most recent interaction with us.

 

Disclosing your information


Tuxa will not exchange or sell your personal information to another organisation for their own marketing purposes. However, there are legitimate situations where we may be required to share your personal information with law enforcement or a court of law.

 

Data protection rights


Tuxa will only use your personal information where you have registered your interest with us. You have the right to withdraw your consent at any time. You also have the right to ask Tuxa to stop using your personal information for direct marketing purposes.

Right to be informed: You have the right to be told how your personal information will be used. This privacy policy is designed and intended to be a clear and transparent description of how your data may be used.

Right of access: You can write to our Data Protection Officer asking what information we hold on you and to request a copy of that information.

Right of erasure: You have the right to have your personal information deleted when there is not any compelling reason for it to be processed.

Right of rectification: If you believe our records are inaccurate you have the right to ask for those records concerning you to be updated.

Right to restrict processing: In certain situations, you have the right to ask Tuxa to stop the processing of your personal information.

Right to data portability: Where we are processing your personal information under your consent the law allows you to request data portability from one service provider to another. This right is largely seen as a way for people to transfer their personal information from one service provider to a competitor.

Right to object: You have an absolute right to stop the processing of your personal information on the basis of legitimate interest, direct marketing and processing for purposes of scientific/historical research and statistics.

Right to object to automated decisions: In a situation where a data controller is using your personal information in a computerised model or algorithm to make decisions “that have a legal effect on you” without human intervention, you have the right to object. Tuxa does not undertake any complex computerised decision-making that produces legal effects.

If you would like more information on your rights visit https://ico.org.uk

 

What to do if you are not happy


If you are not happy with anything you have seen in this policy or you have any questions regarding data protection at Tuxa, we ask that in the first instance you please talk to us directly by contacting our data protection officer so we can help to resolve any problem or query that you may have. You also have the right to contact the Information Commissioner's Office (ICO) if you have any concerns about Data Protection.

Updated 25 Jan 2021